Customer Service Tips with Amy
Amy Breckenridge shares tips on how to sound professional on the phone and how to handle complaints gracefully. Check it out!
Flower Shop Network
Buzz-Worthy Engagement
Spring is a season of renewal and growth, so it’s the perfect time to refresh your marketing efforts! If you’re looking for more engagement on your social media platforms, we’ve got some tips.
Optimize Your Social Media
In 2025, simply having social media accounts isn’t enough—you need to optimize them to get the most out of your online presence. Whether you’re a small business or an established brand, these tips will help you optimize your social media, attract the right audience, and drive real results.
Starting a New Flower Shop
Thinking about opening your own flower shop? You’ve found the right place! Flowers are universal mood-lifters and play a big role in life’s most special moments, from weddings and birthdays to funerals and corporate events. Find tips on how you can make your dream a reality and build a thriving shop.
Embracing AI to Reach Your Goals
Artificial intelligence (AI) is no longer the stuff of science fiction or giant tech corporations.
It has become an accessible, practical tool for businesses of all sizes! For some, the idea of integrating AI might feel intimidating or unnecessary, but in 2025, AI can be your shop’s best ally, helping to alleviate workload, streamline operations, and set you up for success.
14 Ways to Market Your Business (Other than Your Website)
When you think of marketing tools, websites usually come to mind first, but there are so many other ways to market your business, too. These 14 marketing strategies will boost your visibility, attract customers, promote your business, and build customer loyalty!
7 Steps for Hiring and Training Employees
A talented and well-trained team is the backbone of a successful flower shop. Whether you’re growing your team or onboarding your first hire, hiring and training employees can sometimes feel daunting. With thoughtful planning and consistency, you can create a team that strengthens your business and leaves customers satisfied.
Creating Stunning Centerpieces
Centerpieces are the heart of any event, drawing guests’ eyes to the table and setting the tone for the ambiance. Whether you’re designing for weddings, corporate events, or intimate gatherings, creating stunning centerpieces can enhance your clients’ experience and boost your shop’s business. But how do you craft centerpieces that stand out? We have essential techniques, tips, and trends to help you design breathtaking centerpieces that your customers will love.
Legal Considerations in the Floral Industry
Running a flower shop requires a delicate balance of creativity, customer service, and—often overlooked—legal knowledge. Understanding legal requirements is essential for florists, as compliance not only protects the business but also builds trust with customers, vendors, and employees. Explore the key legal considerations every florist and flower shop owner should be aware of to keep operations running smoothly and professionally.
Event Marketing for Florists
Event marketing is a powerful tool that can help engage your audience, increase brand awareness, and build stronger customer relationships. For brick-and-mortar shops, in-store events are a great way to attract foot traffic and build brand loyalty!